Privacy Policy

Last Updated: January 1, 2026

Introduction

At MissionBridgeHQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using MissionBridgeHQ, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

  • Account Information: Name, email address, organization name, and password
  • Profile Information: Job title, phone number, and other professional details
  • Supporter Data: Information about your donors, volunteers, and other contacts that you enter into the platform
  • Payment Information: Billing address and payment card details (processed securely through our payment processor)
  • Communications: Information you provide when contacting our support team or participating in surveys

Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

  • Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or your supporter data to third parties for their marketing purposes.

When We Share Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, data analytics, hosting)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • 256-bit AES encryption for data at rest and in transit
  • Regular security audits and penetration testing
  • SOC 2 Type II certification
  • Access controls and authentication requirements
  • Regular employee security training

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing of your information

To exercise these rights, please contact us at privacy@missionbridgehq.com.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice via email or platform notification.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

MissionBridgeHQ
Email: privacy@missionbridgehq.com
Address: [Company Address]